What is a Back Office?

Back Office

A specific headquarter in a retail building where administrative and accounting jobs are carried out; it also refers to the persons working for clearance, record maintenance, settlements, and human resource.

Back Office can also refer to a component of the Retail Software system that powers the retail entity. In a retail system that back office is often where inventory, customers, pricing and promotions are setup and configured. In more retail companies, the retail point of sale systems integrate into the Back Office and feed all daily transactions and trading information through to the back office.